Job advert – Head of Operations

Job opportunity – Head of Operations Full time [4-5 days a week, flexible hours] | Permanent role Based in Tonbridge TN9 1TB | Competitive salary [+ pension + health]

An exciting opportunity for a dynamic, capable, ‘hands-on’ Business Manager to join our small, talented team at YMCA West Kent.  In this vital new role, you will lead in securing homelessness / housing support contracts [c£300k – £2M+ pa] including collaboration with strategic partners, tender/contract readiness, tender preparation; mobilisation, contract management and managing outsourced services and sub-contractors.

You will:

  • show drive, influence, inspirational flair and clear business focus on excellent outcome delivery
  • share our passion for making a real difference for vulnerable young people in our community
  • play a strategic, developmental role in our growth by increasing our impact and sustainability
  • receive all the support and expert knowledge you need to be as successful as you can
  • enjoy opportunities to grow, learn, develop and try new things in an empowering organisation

 We are seeking a tenacious, self-motivated person to:

  • oversee the financial management and control of the charity and trading company
  • develop and deliver a collaborative / consortium approach to major tender opportunities
  • steward relationships with strategic partners and trusted consultants to achieve new contracts
  • develop and nurture excellent relationships with Commissioners
  • manage consultant / critical friend input to optimise delivery plans, financials and all tenders
  • support CEO, project managers, staff and other specialists in tender preparation / review

To increase the impact and sustainability of our work with young people you will bring your:

  • considerable expertise in managing and developing Corporate Partnerships, Relationships with commissioners, stakeholders, sub-contractors and holistic impact assessment systems
  • exceptional communication skills with an inspiring, engaging, positive, proactive style
  • excellent attention to detail and engaging management style being a catalyst for change
  • personable, engaging nature to ensure excellence in delivery, collaboration and reporting
  • ability to collaborate with projects and clients and co-produce tenders and reports

We will offer you:

  • a friendly, team environment where you will feel valued by trustees, colleagues and clients
  • 28 days paid annual leave in addition to all UK bank holidays
  • excellent pension scheme
  • healthcare scheme and free confidential helpline
  • fantastic work/life balance including the opportunity for some flexible/home working
  • free parking and easy access by public transport

Closing Date – 21st June 2018

Interviews – w.c 2nd July 2018


To request a full Job Description and Application Pack please contact – Karen Warner on 01892 542209 or email or text HOO to 07941 388 852

Applications by CV will not be considered.


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